LEGAL REFERENCE

Aapka Privacy Hamari Zimmedari

olx23 par hum samajhte hain ke aapka personal information aur account ki security kitni zaroori hai. Yeh policy describe karta hai ke hum kaun sa data collect karte...

Encryption aur SecurityTransparent Data HandlingPakistan Players ProtectedPayment Data Secured
olx23 Aapka Privacy Hamari Zimmedari

Hamara Privacy Policy Kya Cover Karta Hai

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAL? HAAN PUCHIYE

Privacy Ke Baare Mein Poocho

Agar aapko apna data access karna ho, delete karna ho, ya change karna ho, ya agar privacy ke baare mein koyi sawal...

Email Support [email protected] par likho aur apna CNIC ya account...
Live Chat Account settings mein Chat Karo aur privacy team...
Account Settings Aapka Profile mein jaao aur 'Privacy Controls' dekhao...
KAUN AAPKA DATA SAMBHALTA HAI

Security aur Transparency Ke Peche Kaun Hai

olx23 par security sirf ek feature nahi — yeh hamara operation ka core hai. Hum encryption, access controls aur regular security audits use karte hain. Aapka payment data jab JazzCash, Easypaisa, SadaPay...

Encryption Standard

TLS 1.2+ encryption hum use karte hain jab aap login karte ho ya payment add karte ho. Data server par encrypted hota hai.

Access Control

Sirf authorized employees aapka data dekh sakte hain. Hum role-based access maintain karte hain aur logs check karte rehte hain.

Payment Security

JazzCash, Easypaisa, SadaPay aur Raast details hum encrypted payment gateway ke through handle karte hain, direct store nahi karte.

Breach Notification

Agar aapka data compromise ho jaaye, hum aapko aur regulators ko 30 din mein inform karengay aur steps batayengay.

Audit aur Compliance

Hum quarterly security audits karwate hain aur data handling ko review karte hain. Third-party assessments bhi karte hain.

User Rights

Aapko haq hai aapna data access karo, copy karo, correction karo ya deletion request karo. Hum 30 din mein respond karengay.

Hamara Policy Kya Alag Karta Hai

olx23 apna privacy policy simple rakhta hai — no hidden clauses, no selling data to advertisers without consent. Jab aap account banate ho, aap samjhte ho ke kya...

No Silent TrackingHum cookies aur pixels use karte hain gameplay ko improve karne ke liye, lekin aap clear karo sakte ho aur opt-out kar sakte ho.
Data MinimalismSirf wohi information collect karte hain jo account aur payment ke liye zaroori hai. Extra data nahi poochte.
Consent FirstMarketing emails, SMS, push notifications — yeh sab kewal agar aap agree karo. Unsubscribe anytime kar sakte ho.
No Third-Party SellingAapka personal data hum advertisers ko nahi bechte. Legal requirement ho toh hi data share karte hain.
Transparent PricingJazzCash, Easypaisa, SadaPay aur Raast deposits aur withdrawals ke liye fees clear hain — privacy policy mein hide nahi.
Deletion RightsAccount close karo toh aapka personal data 90 din mein delete ho jaayega. Logs aur fraud records sirf legal hold ke tahat rakhte hain.
Regional CompliancePakistan mein khelo toh Pakistan law apply hota hai. GDPR, CCPA ya dusre jurisdictions ke rules agar apply hon toh alag terms follow karte hain.

Privacy Controls Jo Aap Check Kar Sakte Ho

olx23 dashboard mein Account Settings tab mein Privacy Controls section hai. Wahan aap email preferences set kar sakte ho, cookie consent manage kar sakte ho, aur...

Email Preferences

Marketing, promotional aur transactional emails ko control karo. Aap kewal withdrawal confirmations chahe toh bas wahi paao.

Cookie Management

Analytics aur performance cookies ko disable kar sakte ho. Essential cookies jaari rahenge taake login aur payments kaam kare.

Data Download

Aapka complete account data, transaction history aur profile information download kar sakte ho CSV format mein.

Two-Factor Authentication

Login ke waqt extra security ke liye SMS ya authenticator app se code verify kara sakte ho.

Payment Methods

JazzCash, Easypaisa, SadaPay ya Raast — jo payment method save kiye hain unko edit ya delete kar sakte ho.

Activity Log

Jab aapne login kiya, kya kiya, aur kaun si device use ki — yeh sab history dekh sakte ho aur suspicious activity report kar sakte ho.

Privacy Ke Baare Mein FAQ

Nahi. Aapka payment information encrypted server par saved hota hai. Hum kisi third party ko nahi dete malim nahi agar court order ya regulatory requirement ho. JazzCash, Easypaisa, SadaPay aur Raast providers khud apne security maintain karte hain.

Bilkul nahi. Aapka contact information sirf aapke account manage karne aur withdrawal confirm karne ke liye use hota hai. Marketing emails kewal agar aap subscribe karo aur anytime opt-out kar sakte ho.

Hum apna Security team alert karte hain. Agar aapke paise unauthorized withdrawal ho gaye hon toh aap support se contact karo. Hum investigation karte hain aur 30 din mein aapko update dete hain. Breach agar ho toh aapko notify karte hain.

Haan. Account Settings mein jaao aur 'Delete Account' request karo. Hum verification ke baad 90 din mein aapka data delete kar dete hain. Legal hold ya fraud investigation ongoing ho toh records reh sakte hain.

Hum cookies use karte hain taake aapka gameplay smooth rahe aur hum know kar sakein kaun sa game popular hai. Aap browser settings mein cookies disable kar sakte ho lekin login ya payments kaam nahi kareingay toh cookies on rakhe honge.

Agar aap GDPR jurisdiction se ho (Europe) toh GDPR rules follow karte hain. USA se ho toh CCPA check karo. Pakistan se ho toh hamara standard policy apply hota hai. Country select karte waqt policy alag ho sakti hai.

Active account par data hum rakhte hain jabtaq account open hai. Account close karne ke baad 90 din baad delete ho jaata hai. Transactions ke records hum 7 saal rakhte hain tax aur fraud prevention ke liye.